Lennox, Trane, Goodman, Carrier, Daikin, Rheem, American Standard…the list can go on and on. These HVAC brands compete against each other every single day. What brand is the best? What brand is the most reliable? What brand provides the most comfort? Does it matter what brand you use?
At the end of the day, those questions are boring and they really don’t mean a thing. The most important question that needs to be answered is, what company is doing the install?!
According to consumer groups and HVAC industry consultants, 90% of air conditioners and furnaces are improperly sized and installed. DO YOU REALIZE HOW HORRIBLE THAT IS?! HVAC COMPANIES HAVE ONE JOB! You can buy the most expensive system out there and if it’s not installed properly you will get bad results. Your wallet is hurting, the comfort levels throughout your home stink, and you feel like you just got ripped off. We see it every day when Rostron Premium Home Service technicians go out on random service calls.
When you partner with Rostron Premium Home Services you will get a five star install experience. Starting with a FREE estimate with one of our very knowledgeable Project Managers and finishing with a service technician completing a maintenance on the new system. It’s a full circle experience with us and our google reviews say it all. Notice that these customers don’t bring up anything about the “brand” that we installed…
Alan Stuart (Bay Head, NJ)
The project manager, John Fels was extremely professional and knowledgeable. We discussed the scope of the project and he provided several options and provided immediate quotes. When it came time for the installation Rich, Christian and Garett were very professional and clearly experienced. They worked hard for three days is tight conditions to install the furnace, a/c, water heater, electronic dampers and thermostats. On day one the heating was even throughout the house which had never been the situation before. The installers were very neat, covered everything with tarps and left everything as clean as possible at the end of each day. I have dealt with many contractors in the past and have never had such a stress-free experience. I would recommend Rostron Professional Home Services to anyone.
Arthur McGrath (Point Pleasant Beach, NJ)
I had a big problem, summer was coming and my AC had not survived the winter. Josh, sales re from Rostron Premium Home Services arrived on time to give me a through review of my options for the needed total replacement of my HVAC system. He was professional and thorough. He patiently explained the mysteries and advantages of a heat pump addition and fortunately the equipment provider had a promotional rebate which we were able to take advantage of. Finally we were able to get approval for a 60 month payment plan for the new system. He committed to an installation team within the next ten days. Sure enough, on June 2, promptly on time at 8am the caravan of the team of Josh and the installation team of Sean and Christian arrived with 3 spotless vehicles. Their task was the removal and replacement of the air handler which lived in the attic above the 2nd floor and the condenser which lived outside the house. I couldn’t imagine how they were going to be able to do all this work in one day. Sean took on the attic and began the dissembling of the large air handler while Christian took on the removal and replacement of the outside condenser unit. Unfortunately it was a bit overgrown around the condenser, but Christian came with rake, shovel and bucket and left the area looking much better than he found it.
Meanwhile Sean is in the attic working in high temperature since unfortunately for him it was a beautiful sunny day. Amazingly during the morning large pieces of the air handler began appearing in the driveway. Not sure how he pulled that off. When the job was done Sean gave me a tour of the new air handler and explained the location of the various components we included in the system. Finally Sean guided me through a tour of the web based app and wall thermostat system which makes the system operation a breeze. Their entire pathway into the house and up the carpeted steps were covered with thick Rostron blankets to protect the flooring. When they left the house was spotless, still not sure how Sean and Christian pulled that job off in one day. They were both very pleasant and professional. After they left around 4pm with all the debris from the job I received a call from Josh checking on how I felt about how the job went. Needless to say I was very satisfied with the how the job was completed and thrilled to have such a quality HVAC system up and running. I recommend Tom Roston and his team without reservation.
Once again, notice that our customers don’t bring up anything related to the type of “brand” we use. Lennox, Trane, Goodman, Carrier, Daikin, Rheem, American Standard… WHO CARES! THE EQUIPMENT IS ONLY AS GOOD AS THE INSTALLATION.
Here is another customer review from Brielle, NJ resident Laurie Caccavo. We installed new systems for Laurie and she really wasn’t satisfied with her comfort. So instead of walking away from her and moving on to a different job, we literally ripped the new systems out and started over. Here’s what she had to say…
Laurie Caccavo (Brielle, NJ)
Let me first say, I cannot thank you both enough for stepping up and accommodating me with the replacement systems. This system is so much quieter and the house feels perfectly balanced. There are no more odors when you ascend the stairs and the bathroom is finally cool again, even after a hot shower. The heavy suction when doors were closed and the passage of cold air under the closed door is gone. The house is very comfortable when both thermostats are set to the same temperature and there’s been no need to make adjustments for comfort because of over cooling. The crew was fantastic! Thank you so very much for your devotion to customer service and righting the wrongs on our behalf.
Will the company that installs a new system in your home be in business in the next three to five years? If things go wrong, does that company have the man power to help? Is that company pulling township permits and getting the job inspected? These are questions you need to ask!!
Rostron Premium Home Services…
- Has the top install and service team in the state of New Jersey.
- Pulls permits and passes township inspections.
- Takes pride in being courteous and demonstrates true professionalism.
- Has the staff to handle quality customer relationships.
- Offers a 100% guarantee that surpasses manufacture warranty.
- Offers LIVE customer service agents 24/7.
- Service and supports most major manufactures.
- Provides the highest tech equipment for an A+ install.
- Provides written procedures and has standardized processes for quality installs.
- Has the best software you can buy for sizing and selecting equipment.
- Tests out procedures and installs for 100% satisfaction.
Lennox, Trane, Goodman, Carrier, Daikin, Rheem, American Standard – Does it matter what brand you use? The only brand that matters is Rostron Premium Home Service!
If you live anywhere within a 25-mile radius of our main office in Wall, NJ we service your neighborhood! We can help you with any of your home comfort needs from fixing an AC to installing a brand new system. Don’t forget, we offer Electric & Plumbing services too! Call us today to schedule an appointment! 732-223-8221
