About Tom Rostron
For more than 25 years, the Tom Rostron name has been synonymous with satisfaction. Customers can expect professional, respectful and efficient service. Each member of our Tom Rostron team takes great pride in building a memorable customer experience, from the sales staff to the technicians in the field.
About Us
In 1973, Tom Rostron began working in the heating, cooling, and home performance industry in New Jersey. In 1989, Tom struck out on his own and founded Tom Rostron Company Inc with the same fundamental beliefs of quality workmanship and exceptional customer service.
From the headquarters in Wall Township, our team serves commercial and residential customers in Monmouth and Ocean Counties of coastal New Jersey.
Our highly trained staff specializes in designing, engineering and installing complete comfort systems for owners of existing homes and buildings. Our diverse capabilities include the installation and service of:
- Furnaces
- Air conditioning systems
- Gas boilers
- Geothermal systems
- Baseboard and radiant heat
- Humidifiers
- Thermostats
- Gas lines
- Indoor air-quality equipment
Professional, Efficient, Courteous
What to Expect
When you call us for a quote, our experienced staff will ask a series of questions to determine your home or business’ heating and cooling needs. Our team uses a holistic approach to the air systems in your home, taking into account all the systems that affect and control the temperature and quality of indoor air.
With all sales and services, Tom Rostron Company strives to provide value to customers. Purchasing a new system from our crew means service and savings for the lifetime of the equipment. Our technicians and the sales team will work with you to determine an ongoing service schedule that will ensure your new equipment and systems stay operational and efficient for years to come. A system that is well maintained will last longer, require fewer costly repairs and save homeowners a lot of money on energy costs.
Keeping it Clean
When a technician comes into your home, the last thing you want them to do is teach your children “new words.” We promise safe and family-friendly service. Each member of our staff is accountable as a representative of our company, which means building and maintaining an atmosphere of respect. We employ only highly-trained and qualified technicians who go beyond getting the job done right; they are also a pleasure to have in your home.
Our representatives’ mouths are not the only place you’ll find clean, either. All of our technicians cover the floor where they work, walk with drop cloths or runners or wear floor savers while working in your home or building. When the job is done, you’ll never know we were there. Our crew cleans up the work area after each project, so you will never find yourself with a mess you didn’t make.
Uncompromised Safety
We know that inviting a stranger into your home is a major risk. No matter how professional, bringing in a contractor creates vulnerability around you, your family, and your belongings. That is why we work hard to employ only technicians we would trust in our own homes, with our own families.
Our employees are subjected to rigorous screening, eliminating candidates with a history of criminal activity or drug use. We also take our safety training very seriously. Our program is designed to protect you, your family and our staff throughout the installation process and for the lifetime of your system.
Financing Available
We know that a new heating or air conditioning installation is a big investment. Once your new system is up and running, we offer several ways to pay. We accept cash, checks and credit cards as well as financing with credit approval.
We also know that costly repairs can pop up at the worst of times. We have convenient financing options available and our team will work with you to make a necessary project possible and pleasant.
High Standards – Guaranteed
At Tom Rostron Company, we provide complete comfort solutions for every season. When you choose our team to perform your heating, air conditioning, home performance or air quality project, you can rest easy knowing we will leave no stone unturned. We pledge to tell you the complete cost of your project up-front with no unpleasant surprises when the bill comes. Our team will cover any details or limitations of the proposed system that will affect the performance of your system in the long run.
Our guarantee goes beyond the performance of your system. Other HVAC contractors’ limitations, fine print and exclusions typically go only so far to ensure you a functional system. At Tom Rostron, we guarantee your satisfaction as a customer with a process that puts you first, and a final product that meets or exceeds your expectations. We continue to stand by our guarantee, backed up with a growing number of satisfied customers year after year.